Details to share before dispatch
A rollback bed extends behind the truck and needs stable ground, sufficient length, manageable angle, and overhead clearance. Locked wheels or low bodywork may change loading needs.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
A rollback needs length and angle
The carrier bed extends behind the truck and tilts toward the ground. Curbs, steep ramps, landscaping, low trees, tight garages, traffic, and parked cars can prevent a straight approach even when the vehicle itself fits on the bed.
- Exact entrance and vehicle position
- Surface, slope, height, and turning room
- Keys, steering, wheels, and visible damage
- Authorized destination and receiving hours
Explain how the vehicle sits
Report low clearance, wheel damage, locked wheels, missing tires, collision damage, leaking fluids, loose parts, and whether the parking brake can release. Do not assume flatbed service removes the need for loading accessories or recovery assessment.
Check the unloading point
The receiving property needs stable surface, sufficient length, and permission for the truck to enter and unload. Ask the destination which entrance to use and how keys should be handled after hours.